News & Resources

May 31, 2018

How Doctors Can Overcome Last Minute Cancellations and No-Shows

How Doctors Can Overcome Last Minute Cancellations and No-Shows

Any Doctor knows how frustrating last minute cancellations and no-shows can be. Wasted time from last minute cancellations and no-shows leads to lulls in the day and a lot of money on the table. Picture this common doctor’s office scenario. Your staff spends quality hours getting to know your patients and preparing for their next appointment weeks or months in advance. On the day of the appointment, your staff prepares for your patient to come in. Then, with just a few hours notice, your patient gets cold feet and decides not to come. As a result, your staff feels disheartened and will have to waste a lot of time.

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May 31, 2018 News