Next In Line
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Next In Line Takes You to the Next Level of Success With Online Check-In

Just as airlines revolutionized travel with online check-in, veterinary practices can transform the client experience by allowing patients to check in before they arrive. Online check-in reduces wait times, improves data accuracy, and frees staff to focus on care.

50%

Fewer no-shows

15 sec

Fill a cancellation

$50K–$100K

Recovered annually

Published 2018-08-09

What Is Online Check-In

Online check-in works much like the airline analogy — clients complete their paperwork and confirm their arrival before they physically arrive at the clinic. This concept is especially valuable for walk-in clinics that deal with high volumes of new clients. The system is fully customizable to match your practice's specific intake requirements.

How Does It Save Time

The time savings are substantial. With 20 clients per day, online check-in can save approximately 80 minutes of staff time daily. Even if only 50% of clients adopt the system, that's still 40 minutes saved every day — time that can be redirected to patient care and other high-value activities.

HIPPA Compliance and Accuracy

Digital forms are more accurate than handwritten paper forms, eliminating the common problem of illegible handwriting. Time stamps on digital submissions create an audit trail for compliance purposes. The digital format also makes it easier to integrate client information directly into your practice management system.

Better Care for Pets

When client information is captured digitally in as little as 18 seconds instead of minutes of manual entry, staff can focus on the patient immediately. Pre-appointment communication through the online check-in process also helps veterinarians prepare for the visit, leading to more thorough and efficient consultations.

Ready to see these results in your clinic?

50% fewer no-shows. Cancellations filled in 15 seconds. $50K–$100K recovered annually.

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