Terms of Use

Last Updated: March 30, 2026

1. Introduction

Please read these Terms and Conditions ("Terms") carefully before using the website at www.nextinline.io (the "Service") operated by Next In Line, Inc. ("Company," "we," "us," or "our"), located at 101 N. Haven St., Maryland, United States. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, you may not access the Service.

You represent that you are over the age of 18. Your use of the Service is also governed by our Privacy Policy, which describes how we collect and use your personal information.

2. Business Subscriptions

The Service or portions of it are available to businesses with a paid subscription. End users or clients of businesses may use the Service free of charge.

Billing and Renewal: Business subscriptions are billed in advance on a recurring basis (daily, weekly, monthly, or annually) depending on your selected plan. Subscriptions auto-renew under the same terms unless you cancel through your account settings or by contacting us.

Cancellation: You may cancel at any time. No refunds are issued for the current billing period, and you retain access through the end of that period.

Fee Changes: We may modify subscription fees at our discretion. We will provide reasonable prior notice, and your continued use after the change takes effect constitutes acceptance of the new fees.

Free Trials: We may offer free trial periods at our discretion. If you provide billing information for a free trial, you will be charged automatically at the end of the trial unless you cancel beforehand. We reserve the right to modify or cancel free trial offers at any time.

Refunds: Paid subscription fees are non-refundable except where required by law. Refund requests may be considered on a case-by-case basis at our sole discretion.

3. User Accounts

You must provide accurate and current information when creating an account. You are responsible for maintaining the confidentiality of your password and for all activity under your account. You must notify us immediately of any unauthorized use. You may not use a username that infringes on another's rights or is offensive or obscene.

4. SMS Communications Consent

By submitting forms on our Service, you consent to receive SMS text messages from Next In Line and our clients for appointment reminders, marketing messages, and general communication. Message frequency varies. Message and data rates may apply. Reply HELP for support or STOP to opt out.

5. Intellectual Property

The Service and its original content, features, and functionality are the exclusive property of the Company and its licensors, protected by copyright, trademark, and other applicable laws. Our trademarks and trade dress may not be used without prior written consent.

6. Feedback

Any feedback, suggestions, or ideas you provide to us become our property. You assign all rights, title, and interest in such feedback to the Company. If that assignment is ineffective for any reason, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, distribute, and exploit such feedback without restriction.

7. Third-Party Links

The Service may contain links to third-party websites or services not owned or controlled by us. We assume no responsibility for their content, privacy policies, or practices, and are not liable for any damage or loss arising from your use of them.

8. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service ceases immediately. You may terminate your account by discontinuing use of the Service.

9. Limitation of Liability

Our total liability under these Terms is limited to the amount you have paid through the Service, or $100 USD if you have not made any purchases. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or privacy. Some jurisdictions do not allow these limitations, in which case liability is limited to the greatest extent permitted by law.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We do not warrant that the Service will be uninterrupted, error-free, secure, or meet your requirements. Some jurisdictions do not allow the exclusion of certain warranties, so some limitations may not apply to you.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Maryland, United States, excluding conflict of law rules. If you have a dispute regarding the Service, you agree to first attempt informal resolution by contacting us. EU consumers benefit from mandatory provisions of their country of residence.

12. U.S. Government End Users

If you are a U.S. federal government end user, the Service is a "Commercial Item" as defined at 48 C.F.R. §2.101. You represent that you are not located in an embargoed country or listed on any U.S. government restricted parties list.

13. General Provisions

Severability: If any provision is held unenforceable, it will be modified to the minimum extent necessary, and remaining provisions remain in full effect.

Waiver: Failure to exercise a right under these Terms does not waive that right. A waiver of one breach does not constitute a waiver of subsequent breaches.

Translation: If these Terms are translated, the English version prevails in the event of a dispute.

14. Changes to These Terms

We may modify these Terms at any time. For material changes, we will provide at least 30 days' notice. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to the revised Terms, please stop using the Service.

15. Contact Us

If you have questions about these Terms, contact us at: contact@nextinline.io